Editing Pre-Set Business Hours in RingCentral
*Effective 01/16/2025
Official Hours of Operation
CCC's Official Hours of Operation are from 09:00am-06:00pm PST.
RingCentral
Please be advised, CCC team members should not be editing via RingCentral.
We ask that you refrain from changing your individual "Work Hours" via your RingCentral app settings.
You should not be receiving any incoming calls before or after CCC's official Hours of Operation.
Consider
You may be penalized 2 BP if your "Work Hours" are edited in RC.
Please see below image for an example of what NOT to do: